We offer all our clients the benefit of our platinum level claims service, providing you with immediate and professional attention in the event of a claim.

Should you wish to file a claim, it is our aim to help you achieve fast and speedy settlement through our dedicated Platinum Level Claims Service.

This is designed to provide the highest levels of personal attention and professional expertise, helping to reduce the impact of your loss and take the strain out of a potentially stressful situation. To ensure we achieve this, we will provide you with a dedicated claims manager who will follow through your claim from start to finish, deal with the insurer on your behalf and protect your privacy at all times.

In the majority of claims, you will be free to select your own contractors or repairers, or use our recommended, pre-screened repairers, and generally we will give you the option of a full cash settlement without obligation to repair your lost or damaged property.

Whether your claim is large or small, simple or complex, you can be sure it will be handled with diplomacy, respect and integrity, giving you the peace of mind that it will be concluded as swiftly as possible to your complete satisfaction.

Please contact us as soon as possible if you wish to file a claim, as any delay could affect the validity of your claim or even lead to greater loss or damage.